While we all play our part to reduce the spread of COVID-19 and keep our population physically healthy, the measures we are taking such as physical distancing, self-quarantine, and self-isolation may lead to new or heightened mental health concerns such as loneliness, anxiety, or depression. In a time where we are adjusting to new circumstances such as working from home, having our children home from school, and being unable to participate in group activities or team sports, it is important to be intentional and mindful about caring for your own wellness.


The Ontario Association for Suicide prevention wants to support you as you support your own mental health and support those within your household. You will find below a list of information and tip sheets that have been developed by grassroots organizations within Ontario, as well as provincial, and national support services that can be accessed virtually during this time.


Support Services offered online or by phone – Provincial and/or National Supports


Phone Services

  • Crisis Services Canada (24/7) – 1-833-456-4566
  • Trans Lifeline (10am-4am EST) – 1-877-330-6366
  • Hope for Wellness Indigenous Help Line (24/7) – 1-855-242-3310
  • Boots on the Ground Peer Support for First Responders (24/7) – 1-833-677-2668


Text Services

  • ONTX Ontario Online & Text Crisis Services (available 2pm-2am EST) – Text 258258
  • Crisis Services Canada (available 4pm-12am EST) – Text ‘START’ to 45645

Online Services

Ontario COVID-19 Mental Health Network – A network on licensed psychotherapists facilitating free mental health services via telephone for Ontario COVID-19 healthcare providers on the frontlines. To request support through this network, visit and click the ‘request support’ button.

Big White Wall – Big White Wall is an online mental health and wellbeing service offering self-help programs, creative outlets, and a community that cares. Visit to sign up.

Bounce Back Ontario – BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. Visit and submit an online form.

Woebot App – Woebot is an artificially intelligent chatbot delivered through a smartphone app that helps individuals monitor their mood and learn about themselves. It uses evidence-based cognitive behaviour therapy (CBT) techniques to equip users with the tools they need and has been shown to reduce symptoms associated with anxiety and depression in just two weeks. Woebot is not a therapist and is not intended to replace in-person treatment. It is a tool to use alongside therapy sessions and post therapy support. Anyone can download the app for free at


Youth-Specific Resources


  • Kids Help Phone
    • Online:
    • Phone: 1-800-688-6868
    • Text: CONNET (English) or PARLER (French) to 686868
  • LGBTQ YouthLine (Sunday to Friday 4pm-9:30pm ET)
    • Online:
    • Phone: 1-800-268-9688
    • Text: 647-694-4275
  • Good2Talk Post-Secondary Student Line
    • Phone: 1-866-925-5454
    • Text: Text GOOD2TALKON to 686868
  • WES for Youth Online Counselling:


Resources providing tips, suggestions, or advice for staying well during COVID-19


Supporting children and youth



If we have missed any resources that you feel should be added, please feel free to email them to


Adapted with gratitude from the Waterloo Region Suicide Prevention Council.